Cookie Policy

howto.support · Effective October 1, 2026

We use a small number of first-party cookies and browser-storage items to keep HandsOn Coach working. We do not use advertising cookies or cross-site tracking cookies.

1. Essential cookies and storage

These support sign-in, account security, purchase restoration, fraud prevention, session continuity, and privacy choices. They are necessary for requested features and may remain until they expire or you clear browser storage.

2. Preferences

We may store interface choices such as color palette, volume, guide state, or consent preferences in localStorage or similar technology. These memories are used only to provide the selected experience.

3. Payments and security

Our payment processor may set cookies or use device signals during checkout, fraud screening, and receipt handling. Those providers control their own cookies and privacy practices. We may also use security records to detect abuse or unauthorized access.

4. Analytics

Our first-party analytics is designed to be aggregate and cookie-free. It may record page path, referrer, coarse device type, and similar operational data without using it to build an advertising profile across other websites.

5. Camera, microphone and live coaching

Live coaching uses browser permissions rather than cookie-based tracking. Granting camera or microphone access does not mean we use advertising cookies. You can revoke permission at any time in your browser or device settings.

6. Third-party content

Video links, payment pages, or other third-party services may set their own cookies when you choose to use them. Their cookies are governed by their policies, not this one.

7. Your controls

You can block or delete cookies in your browser, clear local storage, use private browsing, and revoke camera or microphone permissions. Blocking essential storage may prevent sign-in, purchases, purchase restoration, or preferences from working.

8. Retention

Cookie and storage lifetimes vary. Session cookies normally end when the browser closes. Preference and consent records may remain until changed or cleared. Security and payment records are retained as required for fraud prevention, accounting, and legal compliance.

9. Changes and contact

We may update this policy as the service changes. The effective date above shows the current version. Questions may be sent through the contact page.